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1. Where is Reel Gems Entertainment located?
In Harlem, NYC.
Address: 263 West 153 ST, New York, NY 10039
Trains:
Uptown (3) train to the last stop - 148 ST. Walk up to 8th Avenue
(Frederick Douglass Blvd), then make your way towards 153 ST. We are located in between the blocks.
Uptown (A) and (C) trains to 145 ST and St. Nicholas Ave. You can either walk down to 145 ST and 8th Avenue (Frederick Douglass Blvd), which is a 3-min straight walk. Then, walk towards 153 ST or walk down to 145 ST 8th Avenue (Frederick Douglas Blvd) and take the M10 bus going uptown. Get off in (3) stops at 153 ST and 8th Avenue (Frederick Douglass Blvd)
Uptown (B) and (D) trains to 155 ST and 8th Avenue (Frederick Douglass Ave).
Then walk down (2) blocks to 153 ST. We are located in between the blocks.
*Please keep in mind that the (C) train 155 ST stop is NOT the same as the (B) and (D) 155 ST train stop. The (C) train 155 ST takes you to Washington Heights. The (B) and (D) 155 ST train stops takes you to Harlem - right where you want to be!
2. What are your business hours?
Business hours are from 9 AM - 9 PM, Monday - Saturday
*If you need a session outside of our normal business hours, please contact us to discuss availability so we can accommodate you. A $10+ additional fee may apply depending on the requested service or session.
3. What's included?
What is included during your session depends on the service requested.
You can always depend on having and using the following:
1. A fun, exciting, friendly and cool environment (4) bright colored walls
2. Huge white board
3. Meeting table which seats 10-15 people
4. Seamless paper: Black, Gray and Pure White
*Additional colors will cost an extra $25 and must be requested one week before your scheduled shoot.
5. Of course, a friendly staff
4. What are your rates and accepted forms of payment?
We offer the most competitive rates in the NYC metro area. Rates start at $40.00 for 30 minutes. Please check services page for detailed information on our rates.
Accepted forms of payment:
1. Square Appointment Page
2. PayPal
3. CashApp
4. Zelle Transfers
5. What else I should know?
1. No eating or drinking in the studio.
*Only closed beverages or water.
We make our clients shine like the GEMS they are! We can't wait to meet you all. Real gems recognize Reel Gems! Let's shine!
Payments for all services must be booked online. If you pay using PayPal, Cash App, or Zelle Transfers, full payments must be received before the service is rendered.
All cancellations on any service received less than 48 hours prior to the booking date will lose 100% of the initial payment.
Please try to arrive 15 minutes before your booking time! Respect your time and our time. If you are late to your appointment, then you will miss that time on your appointment. Missed appointments are considered cancelled appointments. There are NO refunds on missed appointments.
We don't capture a visitor’s email address without their knowledge. Reel Gems website may require users to register or to provide personal information in order to make a commerce transaction, to enter a contest, or to subscribe to a newsletter. Your information is not shared or sold to third parties. Under no circumstance will we share your personal information as an individual with any other entity.
SSL encryption is used to protect all personal and financial information, and credit card information is not stored on a web-enabled server.
Reel Gems will protect any personal financial information that you share with us. If you make a purchase online, we will use your credit card number only to process your payment and will not use it for marketing purposes.
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